Delivering Exceptional Customer Service!
Being locally owned and operated, our objective is to provide exceptional client service delivered by our professional team. We take great pride in building homes that are beyond expectation, on time and on budget.
This is not only my first time owning a home, but my first time building a home and I couldn’t have done it without the patience and expertise from Brendan and the team at Adenbrook.
I was able to re-configure one of their standard plans and build the kitchen of my dreams. Brendan let me know about the various government grants and assisted me in dealing with a very difficult bank/mortgage lender. Any delays I experienced were down to the developer, COVID, weather and the bank – and the Adenbrook team did their absolute best to expedite the building process around these delays.
My colour selection appointment was with Stephanie who was patient, transparent and honest in giving interior design feedback.Jessica T (administration) was brilliant in keeping me up to date of the build and helping me get all the necessary documentation together for the solicitors, mortgage lender, government grants, developer, etc. All my silly and annoying questions (and there were quite a few) was never too much for the team.
I’ve been in my home 6 weeks now and have experienced no teething problems.
This is my forever home, but should I ever decide to build again I will definitely be building with Adenbrook and I highly recommend them.
Thank you again to Brendan, Matt, Jess T, Stephanie and all the team at Adenbrook Homes.
Working with Brendan Wekeem
” We’re working with Brendan and I can’t say enough nice things! He’s been amazing, honest, professional and thank goodness for a good sense of humour (something needed when dealing with us)! “
Working with Brendan Wekeem
“After speaking with many sales consultants, Brendan was a breath of fresh air whilst checking out the display at Pallara. It was great knowing we were speaking to the actually builder and brought so many good ideas to the table that we’ve put a deposit down. Excited to get building later in the year. “
“As our very first new build we were worried at the beginning that it would be a long and stressful process but Giorgio, Nadia & the Adenbrook team put us at ease from start to finish. The whole process was managed professionally. Nadia was a star for taking-on and answering all my dumb questions and helping us through the contract/review process, Kirstin at Windemere was a delight when we had our 3yo at the interior design session and she helped us with some great colour combinations. And I can’t say enough good things about Giorgio, he was honest and transparent throughout the whole process, a very rare builder these days.
Workmanship and build quality was without fault. Giorgio has built a trusted team of very skilled craftsmen/woman who are all professionals in their own right. On top of that, each and every one of the tradies on site were respectful and polite towards my family.
I can think of only 1 issue we had during the build and that was to do with the wrong carpet being delivered. This was discussed and dealt with within 2 days to everyone satisfaction and did not delay the completion date.
We were happy with the final cost in the end. Each time we made a change during the review process the costs were made clear, so no surprises.
Giorgio and Nadia have built us a home not a house and we will forever be grateful for meeting this family and trusting Adenbrook with our dreams. “
Working with Giorgio Tosoni
“Giorgio and his team were an absolute dream to work with! They are truly dedicated and passionate about what they do – building people’s dream homes. I love every aspect of my first home and would highly recommend them to anyone looking to build in the Gold Coast region.”
” Glen and Sarah are excellent operators- honest, open and clear communicators. They delivered a beautiful home, on time and to exemplary standards. I am delighted with my home. Highly recommended.”
“Perfect job that was created by sarah and built by glen. Good and reliable as you would expect on a big job like this. No worries and with ease of effort from both parties on the hand over was done easily. Was good and fair a good all round job by Sarah and Glen.”
” Adenbrook Homes recently completed a build of a 2 storey home for me and I could not recommend them enough. From the initial consultation with Belina to the day I was handed the keys everything was very smooth.
Brett and Kristie kept me up to date and very informed on how things were progressing during the build.
Julie was very helpful in helping me pick colours and designs.
The house was completed to a very high standard and came in on budget.
I would definitely build with Adenbrook again. “
” Adenbrook’s display home was the first one we walked through and we were so impressed that after walking through the others we very quickly realised that they didn’t even compare to Adenbrook. The whole building process from planning to completion was very well handled. Nikki was amazing during the planning process, offering suggestions and altering plans when we decided on something different. Nothing was out of the question. Kirsty was fantastic with keeping us up to date on what was happening with the build and always answered any questions we had. Shane manged the build really well and us offered guidance during our on-site visits. We love our new house and are so glad we chose to build with Adenbrook.
We would highly recommend Adenbrook Homes to everyone.”
Happy Family, Happy Home
“Me and my Family are so happy with our home. I waited 1 year to do this review as I wanted this to be accurate and make sure the house is settled. The best thing about Adenbrook is the finish. The house still looks amazing and my kids are happy. “
Perfect from start to finish
” Perfect from start to finish. This is our second property built by Adenbrook Team and we are very happy with how Adenbrook team has been helping us from start to finish from HO team all the way to builders with the right choice and the right prices.
Our project has been on time stage by stage with clearly explanation and support from onsite manager. “
So happy with our new home!
” Our experience with the Greater Sydney Adenbrook team for our first build has been phenomenal. The introduction to the business was by Adam, who made us feel so comfortable in our big decision of choosing the company we would entrust to deliver our first family home.
We were then guided step-by-step through the underestimated phase of Pre-Construction with Renee M. As our journey through Pre-Construction was a long one due to pre-registration of land and such, most of our Adenbrook experience was with Renee, who I have to say, was a standout. Her attention to detail, her relentless follow up, her cheerful and genuine customer service has been nothing that I have experienced in any other company. She deserves so much acknowledgement and credit for what she does, and I cannot sing her praises high enough. At any time I felt uneasy, unsure, needed confirmation, or guidance I knew that Renee would be able to help me with what I needed at the drop of a hat. She is an absolute asset to your company and I hope she is regarded as such. She is a star. ✨
Melissa M was a new addition to the Adenbrook team once it was time for our Construction phase to start and she did so well in answering all of my queries, being patient and understanding of me, and I’m sure will be a solid member of the administrative team.
Ben A and Mike M had their work cut out for them , but they delivered on their helpfulness, eagerness to solve problems in a timely manner, and experience and expertise in suggesting solutions. A special thank you to Mike for making us feel like we weren’t just a ‘job number’ and going above and beyond to meet our expectations.
Mike’s mention of possibly implementing a progress tracker through the build stage would be a tremendous improvement as it would mean customers no longer need to rely so heavily on the progress updates from their extremely busy Site Supervisors, but can easily see what has been done on site without having to wait for small changes that have happened throughout their build. I can see that this would release an immense amount of pressure off Site Supervisors like Ben who are coping with a huge workload and would be able to make their day more efficient without having to stop and reply to texts, emails, phone calls all day, and focus on what he does best! I really look forward to what you have in store for the future in regards to this!
Again, we want to sincerely thank you all for making our first build such a successful and painless one. We are so eager to make this beautiful house our first home. Can’t wait to send through some pics once we have made it ‘our own’. Who knows- you might not have seen the last of us! We are hoping that this is the first of many builds to come ❤️
With our biggest thanks,
Akili, Damien, Luna and “baby” “
” After visiting numerous display homes. We decided to build the Sinclair. We were impressed with the standard layout, but the alterations we decided to make with the layout were straight forward with the builder. As first time builders, we were unsure about the process and found Renee and Mel were helpful and prompt. The build quality is great. We had no issues with the construction. Post construction we had a couple of minor issues with faulty appliances and some concerns about drainage. These were quickly resolved by Adenbrook staff. I would happily build with Adenbrook homes again. “
” As first home buyers, this experience was initially quite overwhelming for us! Our Home Consultant, has been brilliant to deal with from the very beginning. I would like to personally thank Matthew Micallef for his support. He was always available to answer our questions, and provided us with accurate information. He also did his best in finding the best price for us which was greatly appreciated.
Everyone at the Aden brook office has been lovely and have made our experience very enjoyable.
Biggest thank you to Elle, Renee, Jillian
We have recommended Adenbrook to many friends wanting to build their dream home, and we will continue to do so. “