Testimonials

Delivering Exceptional Customer Service

Being locally owned and operated, our objective is to provide exceptional client service delivered by our professional team. We take great pride in building homes that are beyond expectation, on time and on budget.

We would highly recommend Adenbrook Homes

" The style and finishes of Adenbrook Homes first attracted us to look at their designs. From our first meeting with Belina, the Home Consultant, at Port Macquarie, to the final handover of our completed home from Brett, the Site Supervisor, was a smooth and professional process. It was a pleasure dealing with all the people involved along the way. Janet, Lani, Judy, Nathan and Julie. Our dealings with Brett was outstanding as he was customer focused and was always available to answer queries. We would highly recommend Adenbrook Homes. "

- Steve | Port Macquarie

Excellent Service and Workmanship

" I highly recommended building your home through Adenbrook! They were super easy, reliable and consistent from start to finish of the building process. A big thank you to Niki who was the first person I met. She was friendly, precise and knew all the products she was offering. She made choosing a home design a breeze and continued to stay in contact throughout the build. Thank you to Kirsty who always answered and returned my phone calls promptly and helped resolve any problems along the way (with a smile and enthusiasm!). Thanks to Julie for making the daunting process of choosing every fitting, tile, brick, paint colour etc into a fun and exciting tasks! Thanks to Shane the builder who throughout the build always offered his expert opinion and advice. He made the build feel hassle free and insured a quality product was delivered! Thanks again Adenbrook Coffs Harbour! "

- Beau | Coffs Harbour

Smooth Sailing

" As first home buyers we were warned by our broker that building a home would be stressful. We were told to expect wild variations and difficult builders like it was “the norm”. Adenbrook Homes Northern Rivers & Tweed (Ballina - Sarah and Glen) proved our broker wrong. It was a stress free and an exciting experience. They finished on time, no wild variations and friendly and personal customer support. They fixed trivial defects without a fuss, made sure we were 100% happy prior to handover. I have no doubt that ongoing attentive support after handover will continue. We are so happy with our new home. We would build with Adenbrook again! "

- Alana | Northern Rivers & Tweed

Excellent Service and Workmanship

" Excellent building supervisor. On time, regular and detailed updates are always provided to the client all through out the construction period. Very understanding and approachable. Very good project management. On time and budget. Very good post-build support in terms of resolving minor construction issues. Very good workmanship and customer service. Special thanks to all the Adenbrook Homes Greater Sydney team from Sales Manager, Pre Construction Manager and Supervisor. Hope to build with them again. "

- Jagdeep | Greater Sydney

Fantastic customer service and finish

" We decided to build through Sarah and Glen from the Ballina office, and have not regretted the decision since - In fact, wouldn’t go anywhere else now. Glen and Sarah have been fantastic. Our whole build was smooth from start to finish. From pre build, colour selection, customer service, throughout the build and post. No fuss, no stress and we were kept in the loop week to week. Sarah and Glen made themselves available for any questions we had and there were no hidden costs or exaggerated figures. We are very grateful for the ease of process with Adenbrook Homes Northern Rivers & Tweed and are very happy with the finishes on the house. "

- Sami | Northern Rivers & Tweed

Expectations Exceeded

" From the very first time we stepped foot in the Adenbrook Display Home, we knew that building with them was going to be a great experience. The entire team is experienced, professional and lovely and everyone goes above and beyond to ensure that the process is as smooth as possible. They use quality, local trades who also take pride in their work which shows in the high quality finishes they provide. Special thanks to Niki for going above and beyond & Kirsty who made the paperwork side of things a breeze and answered any question we threw at her with a smile, no matter how trivial, and to Julie their wonderful Interior Designer who really sets your mind at ease with the millions of design choices you have to make. And of course Shane, who must be the best site supervisor ever with his attention to detail and obvious care. Building a house at any stage of your life is a big decision, but the entire team at Adenbrook made our house building journey as stress free and enjoyable as possible before, during & after. The most telling thing about the Adenbrook Homes Coffs team is that even after you're in your house and their work is done, you still feel as though you're part of the family. They know who you are, they remember the little things and they are more than happy to help with anything that arises. We are absolutely over the moon with our Adenbrook Home, and can't wait to do it all over again in the future! "

- Tori | Coffs Harbour

Effortless building process

" The team in Ballina made this experience so very easy for us. The moment we walked into their display home, we were sold. Chatting to Sarah and Russell about all the different options and possibilities available to us was the reason for choosing Adenbrook Homes. As we progressed with each step, our family and friends kept asking how stressed we were, but honestly Sarah, Glen and the team made the whole experience stress free. The constant communication through the building stages was awesome, and the 'never too much effort' attitude was very much appreciated. The outcome exceeds our expectation, the detail in the workmanship has wowed us. We have been in our home for a couple of weeks and could not be happier. "

- Justin | Northern Rivers & Tweed

Couldn't be happier with our new home

" From our first contact with Belina we felt confident dealing with Adenbrook. Before we'd even committed to Adenbrook, she took the time to walk over our block so she was familiar with the land before going through our design options with us. That alone gave us confidence. The whole process was easy with regular updates from the team. Interior designer was Julie, she was amazing, giving us advice & taking many phone calls from us when needed. She wasn't forceful, but listened to what we wanted to achieve, was extremely helpful & most importantly, supportive. Brett was in charge of the build & our contact throughout construction. He personally called me to introduce himself before construction & arranged to meet on site to ensure we were all on the same page. He's a lovely bloke & very approachable. His attention to detail was exceptional, ensuring a finished product we're proud to show off. We're really enjoying our new home & would recommend Adenbrook to anyone thinking of building. "

- Tony | Port Macquarie

Customer Service at it's best!

" Being first home buyers, everything from the land purchase to design was all grey and confusing when we started our research. This is where Adenbrook came to our aid. Since the time we visited the sales office in elara to date, the experience has been great. Adam was the first sales consultant we met out of the lot who listened to us rather than throw a sales pitch. He constantly guided us through the process and kept our budget in mind so we were not side tracked. Keep up the good work guys and looking forward to the build. The admin team has been really good so far with prompt responses and follow ups. "

- Chris | Sydney

We love our forever home

" We chose to go through Adenbrook from positive word of mouth reviews. From the moment we walked into the Coffs display home Nikki was very helpful and gave us a lot of options for our block of land. We chose the Illuka with some variations and we could not be more happier with the result. Shane our builder kept us up to date the whole time and was always quick to get back to us. The process was very smooth throughout the entire build. We highly recommend Adenbrook homes. "

- Nathan | Coffs Harbour

Our home really is our castle.

" We chose to build with Adenbrook because of the reviews we had read from previous clients that had built with them and we are so glad we chose Adenbrook. They were fantastic from beginning to end. Everyone from the girls in the sales office to Shane the site foreman and construction team. There were a few changes made to our plans along the build process and there was nothing that couldn't be done. It was so easy and seeing it on paper then seeing it in real life was amazing. "

- Nicholas | Coffs Harbour

I Love my House

" We Built with Adenbrook homes 5 years ago, and we Love our Hayden! Most things ran pretty smoothly, The build was managed reasonably well, I think every one has some dramas building at some stage as u are building your dream house but after 6mth of build time, we got to move into our house! This is when Adenbrook stood out as even the site supervisor picked up on things that he wasn’t happy with and had fixed! having an extra set of eyes to check everything on handover is important! We couldn’t be happier with our Hayden the angles are just perfect and make a statement! And the cost was fixed so there weren’t any unexpected costs for us! We definitely recommend Adenbrook homes Coffs Harbour! "

- Nadene | Sandy Beach, Coffs Harbour

I will recommend building with Adenbrook

" We had the most enjoyable build with Adenbrook Homes right from the start when we meet the great staff that had helps us through our build. We found the Display home offered a great example of what we got for our money and we decided this was the better quality home to go with. Every step of our build had gone very smoothly, yes there was two small problems we encountered and this was dealt with in a professional way by Adrenbrooks staff. All i can say is thank you so much for building our home and we look forward to building with you guys again. "

- West | Woolgoolga, Coffs Harbour

Adenbrook You Rock!

" We are first home buyers, and being our first experience of course, we were very nervous about the land and building package that we opted for. Our experience with Adenbrook Homes turned out to be absolutely amazing. The whole process from signing for the contract to selecting our interior & exterior fittings went very smoothly. Handover of the house keys done in a timely manner and there were no unnecessary delays even during the whole process. Special thanks to Elle & Melanie at the office and Mark, our Site Supervisor. "

- Cyra & Cyrus | Sydney

Quality New Home

" The build was great hardly any problems at all the workmanship and quality was great there was not many problems with the building only a couple of discontinued tiles and laundry tub so we changed them with out any problems the final cost was around what we expected we would recommend Adenbrook to anyone all staff was fantastic especially Brett.the supervisor. "

- Bob & Diane | Lake Cathie, Port Macquarie

A builder you can speak to and they speak back to you!

" I have now been dealing with Adenbrook for the past one year and right from the time I purchased the land and finished construction up until my maintenance Inspection , their service has been outstanding. The experience is simple, you have a problem, they listen and action. No build goes through without hiccups! difference is, when a builder walks alongside you with your problems. Adenbrook definitely does that! :) "

- Nadeem | Sydney

Adenbrook Homes Sydney are FABULOUS

" I've built before and will only ever deal with ADENBROOK homes from now on. My site manager MARK is so approachable and helpful every step of the way. Elle and Mel in the office were also wonderful all the way through. My home is just beautiful with such quality inclusions. Definitely hope to build with them again in the future. "

- Mel | Sydney

The house was exactly what we wanted

" From the minute I met Sarah on site for our home in Murwillumbah she was so switched on with our needs.Our land is slightly sloped and it was Sarah who can up with the good ideas to get around the issue.The build was Fantastic Glen is so passionate with his work.Anything that had to be amended during the build was explained to us fully .The pricing was very close to what we expected no hidden surprises. This is the 4th home that we have built and by far the easiest. Glen and Sarah you can tell how passionate you are with your trade. "

- Bruce | Northern Rivers & Tweed

We love our forever home

" The Team at Adenbrook Coffs Harbour were professional, helpful and knowledgeable on every level. Right from the start to finish they were able to meet and exceed our expectations resulting in us being extremely happy with the end result. We found that with Adenbrook the finishing and options for upgrades were reasonably priced and at a higher level of quality than other house packages we looked at. The flexibility with design elements was far more reasonable also eg: being able to change window configurations at no extra cost. Not only did Nikki assist us to the highest level with the house package but she aided us in the process of purchasing of the land; something which she was not required of her from Adenbrook. She kept us up to date and supported us throughout the entire build and beyond. Site manager Shane was extremely accommodation going out of his way to grant us full site access at short notice and was always available if we needed to contact him. Very helpful and approachable. We feel the the house we have built as an investment is one of high quality and we would highly recommend Adenbrook to any potential builder both as a personal home home or investment property. Zachary and Johanna "

- Zachary & Johanna | Coffs Harbour

A Lovely Place to call Home

" Our sincere thanks to four people from the Adenbrook Display Home, Sapphire Beach, who made our first home-building process a positive experience: Niki introduced us to the range of Adenbrook Home Designs and drew our attention to new Estates and stages recently released in the Coffs area. This was invaluable given we planned to move from Brisbane to the Coffs Harbour region. She outlined the Adenbrook build process, happily discussed our ideas, then assisted us in making any necessary changes with our needs in mind. This was important given we had to factor in disability access throughout any new home. Her knowledge of the dimensions and details in different house plans together with council regulations was very helpful. Even though we had to return to Brisbane after our initial contact, Niki remained in contact. Her decision to do so was a significant factor in giving us the confidence to engage in a building process which was clear and structured in terms of its expectations and sequence of events. Once the build began, our contact was Kirsty who kept us informed of time-frames for the build and Adenbrook’s process for documenting variations. We cannot speak highly enough of her professionalism and courtesy, particularly the way she replied to our numerous requests for information. Adenbrook’s colour consultant, Julie, took us through a maze of options relating to colour fittings, tile selections and electrical fittings. Initially, this was a little daunting; however, her artistic sensitivity, knowledge of products and experience made our choices so much easier. Finally, Adenbrook’s site manager, Shane, made his time readily available for us to meet on site. On these occasions he worked through and implemented those changes necessary to integrate disability access and safety issues. His suggestions were most helpful and his willingness to discuss matters instilled in us the confidence that the final build would more than meet our requirements -which is indeed the case. We have found that the quality of work by the various trades-people and the finish throughout our Adenbrook home has been excellent. The process whereby minor issues may need attention was clear and feedback was always welcomed. It has been said that peace of mind comes from knowing you are in a lovely place. Many thanks to the Sapphire Beach Team for building such a lovely home. Neal and Jan "

- Neal | Coffs Harbour

Home sweet home . . . exactly as we imagined

" From our first viewing of the display home (long before we could actually afford to build) we were hoping to build our home with Adenbrook. The sales team were friendly and relaxed offering personalised service and advice. We were able to have many meetings to change details of our home plan to ensure it exactly met our needs. My 93 emails with hundreds of dot points of tiny details we wanted clarified or changed were always swiftly replied to and pricing was transparent from the start so no nasty surprises. The build was completed ahead of schedule and throughout the build we were kept up to date and able to visit site to ensure that things would be exactly as we wanted them. The build quality is excellent with all details finished to a high standard and great local tradespeople used. We were also able to source some items ourselves to further personalise our home. Overall we are very pleased we chose Adenbrook mostly because our home is exactly as we imagined it and great quality but also because of the smooth easy build process with none of the issues that many of our friends building homes at similar times with other builders have encountered. "

- Josh & Tash | Woolgoolga

Great customer service and beautiful homes

" Right from the get go before even deciding who to build with Leanne at Adenbrook Gold Coast was so friendly and helpful. Once signing the contract and going through all the details - colour selections, electrical plans their staff were all very customer service focused and provided assistance and knowledge to ensure our home would be perfect. I would recommend building with Adenbrook Gold Coast and would personally like to thank Georgio, Daniel and Leanne for all of their assistance and making building our dream home a pleasurable and stress free experience! "

- Tania | Gold Coast

Exciting & Enjoyable

" The whole process was exciting and enjoyable. The entire Adenbrook team was very friendly and helpful in allowing me to build my first home. From start to finish I had full confidence in the Team at Brisbane West. "

- Joshua | Brisbane West

" We had a fantastic building experience with Adenbrook; nothing was a problem and we ended up with a quality home to be proud of. From the initial meeting right through to construction completion, Adenbrook’s staff and tradespeople – especially the site foreman – were fantastic and very obliging. I would fully recommend Adenbrook to anyone considering building a new home and I am confident that they would be a s happy as we are. "

- Grant and Carolyn

" The Team at Adenbrook Homes Mid North Coast expertly lead us through the planning process, patiently answering the hundreds of questions we had as first home builders. We had so much fun with Adenbrook's interior designer, choosing all our fittings, colours and design choices. Once our build began our site supervisor & building contractors happily welcomed us on site, quickly helped with any questions or advised us on changes we made as we went along. Nothing was too much trouble for the team, taking the time to make us informed and included in the technical aspects of building our new home. "

- Laura

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